Making Every Ride a Safe Ride

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Before anyone can drive with us, they must undergo a document check and photo verification. If the driver/car doesn't match the profile in your app, cancel the ride and contact the support team.

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Instead of being paired with a nearby car, you get to pick your driver — check their rating, car model, and ride history before you accept their offer.

Tap the shield icon on the main screen to quickly contact support, call the police or an ambulance.

Share your ride details with your friends or family. They'll see your route, driver and vehicle info, as well as your current trip status in real time.

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Save the phone number of someone you trust in the app for quick contact in an emergency. You can add it at any time, even during the ride.

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If you want to report a violation or have a dispute, please get in touch with our support team at support@indriver.com or via the in-app chat.

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Remember to rate your ride. If you don't want to ride with that driver again, give them one star and tap 'Stop Showing' — they won't be able to see your ride requests in the future.

Happy riding!

The inDrive online passenger transportation aggregator is not a taxi service and is not involved in the relationship of Users. All requests are created, sent and performed by users independently.

© SUOL INNOVATIONS LTD, 2013-2023